Joseph had worked in the IT industry for over 17 years. Most of his time has been spent at CareTech Solutions since the company was founded in 1998. CareTech Solutions is an information technology (IT) and Web products and services provider for U.S. hospitals and health systems, creating value for clients through customized IT solutions that contribute to improving the patient experience while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day IT operations, CareTech offers clients expert health information technology services earning it the 2008, 2009, 2010, 2011 and 2013 Best in KLAS award for IT Outsourcing (Extensive), and the 2012 and 2013 IT Partial Outsourcing Award as ranked by healthcare executives and professionals in the respective annual “Best in KLAS Awards: Software & Services” report.
Currently, Joseph is the Sr. Director of CareTech's Service Desk line of business which has 333 employees that receive 1.5 million contacts annually from 50+ clients primarily in the healthcare industry.
Most recently, Joseph served as CareTech's Client Executive at Walsh College where he was the Executive Director of Walsh College's Office of Information Technology. He held this position from July 2007 until January 2014. During his tenure at Walsh, CareTech partnered with Walsh to implement many strategic technology solutions.