Education
Ph.D., University of Maryland
M.A., University of Arizona
BBA, Eastern Michigan University
Professional Accreditation
Accredited in Public Relations (APR)
Public Relations Society of America, Universal Accreditation Board
Expertise
Leadership Communication
Public Relations
Crisis Communication
Organization-Public Relationships
Biography
Linda M. Hagan, Ph.D., serves as the Director, Graduate Programs, focusing on the MBA and Doctor of Management programs at Walsh College, in Troy, Mich. She teaches doctoral and graduate courses in strategic and leadership communication and undergraduate courses in business communications. In addition to teaching and administrative responsibilities, she serves as a member of the Walsh College Institutional Review Board.
Before joining Walsh College as a Professor in August 2007, Dr. Hagan was an Assistant Professor and Director of Off-Campus Programs in the Department of Advertising, Public Relations, and Retailing in the College of Communication Arts and Sciences at Michigan State University, in East Lansing, Mich. She also has taught at the S.I. Newhouse School of Public Communications at Syracuse University, N.Y., and at the University of Maryland, College Park, where she earned a Ph.D. in Communication with an emphasis in Public Relations and a cognate in Strategic Management. Dr. Hagan has a Bachelor of Business Administration degree from Eastern Michigan University in Ypsilanti, Mich., and a Master of Arts in journalism from the University of Arizona in Tucson.
Born in suburban Detroit, Dr. Hagan has always had a special interest in the automotive industry. Her doctoral dissertation titled, “Public Relations, Relationships, and Reputation: A Case Study of a Safety Recall in the U.S. Automotive Industry,” focused on managing corporate crisis. She is the author of several professional journal articles and frequently writes articles for local newspapers on the importance of communication in the workplace. Dr. Hagan’s research interests, primarily specializing in qualitative research methods, include corporate communications, organization-public relationships, crisis communication, and reputation management.
With over 15 years of corporate experience, mostly in the automotive industry, Dr. Hagan has worked for Volkswagen of America Inc. in corporate public relations and as a district sales manager for Audi of America. She was a publications consultant for Land Rover North America, in Lanham, Md.; and developed Centre Lines, the publication for U.S. Land Rover dealers. Her first professional position was as a marketing representative in the Display Advertising Department for The Detroit News.
Dr. Hagan regularly conducts seminars and workshops on leadership communication, crisis communication, and stakeholder research to professional associations and community groups. She is accredited in Public Relations by the Public Relations Society of America and is an active member of the Public Relations Society of America’s Detroit Chapter and a member of the Academy of Management. She is a former Board of Directors member of the PRSA Detroit Chapter and currently serves as the co-chair of the PRSA Detroit Ethics Committee and member of the Senior Council. Dr. Hagan also serves as the Vice President of Public Relations for Toastmasters Walsh College-Novi. She volunteers for the Northville Community Public Schools and faith-based and community groups.
Recent Publications
Hagan, L. M. (2012). Fostering experiential learning and service through client projects in graduate business courses offered online. American Journal of Business Education, 5(1), 623-631.
Huang, Y.C., & Hagan, L.M. (2011). The role of market-oriented relations in public relations: The differing perspectives of managers and practitioners in the U.S. and Taiwan. Public Relations Review, 37(3), 297-304.
Hagan, L.M. (2011). Building the case for educating business leaders on the importance of public relations. American Journal of Business Education, 4(8), 43-48. doi:10.1016/j.pubrev.2011.03.006
Hagan, L.M. (2006). For reputation’s sake: managing crisis communication. In E.L. Toth (Ed.), The Future of Excellence in Public Relations and Communication Management: Challenges for the Next Generation. Mahwah, NJ: Lawrence Erlbaum Associates.
Hagan, L.M. (2003) Public Relations, Relationships, and Reputation: A Case Study of a Safety Recall in the U.S. Automotive Industry. (Doctoral dissertation, The University of Maryland, College Park, 2003). Dissertation Abstracts International, 64, (06A). (UMI No. 3094492)
Recent Articles
Hagan, L. (2011, April). Getting a summer intern? Practice good PR ethics. Bulletin. Detroit Chapter Public Relations Society of America.
Hagan, L. (2010, July 15). New law allows for quiet time. The Novi News, and other syndicated Hometown Newspapers.
Hagan, L. (2010, June 10). Are there leadership communication differences by gender? The Northville News, and other syndicated Hometown Newspapers.
Hagan, L. (2010, March 11). True leadership is needed today, not micro-managing. The Northville News, and other syndicated Hometown Newspapers.
Hagan, L. (2010, February 11). Networking the old-fashioned way. The Northville News, and other syndicated Hometown Newspapers.
Hagan, L. (2009, October 1). Who is responsible for follow up? The Northville News, and other syndicated Hometown Newspapers.
Hagan, L. (2009, July 2) Workers reminded of the “small stuff” for job success, Novi News, A11, and other syndicated Hometown Newspapers.
Hagan, L. (2009, July 2) Takin' care of business: Learn together: It’s time to collaborate. Northville Record, A6, and other syndicated Hometown Newspapers.
Hagan, L. (2009, June 4) Takin' care of business: Strengthening your core, Northville Record, A3, and other syndicated Hometown Newspapers.
Hagan, L. (2009, May 7). Takin' care of business: K.I.S.S. your business e-mails, Northville Record, A9, and other syndicated Hometown Newspapers.
Recent Seminars and Presentations by Invitation
“Fostering experiential learning and service through client projects.” Paper presented at the Clute Institute 2012 European Academic Conference, Rome, Italy, June 16, 2012
“Establishing a Remediation Program: Assessing Needs, Implementation, Successes and Lessons Learned,” with Jenny Tatsak, Ph.D., and Renee Kreun, 2012 NCA/HLC Annual Conference, Chicago, March 31, 2012.
“Public Relations Research,” Presented at the Universal Accreditation Prep Session for Public Relations Professionals, Public Relations Society of America, Detroit Chapter, March 2, 2012.
“Building the case for educating business leaders on the importance of public relations.” Paper presented at the Clute Institute 2011 European Academic Conference in Barcelona, Spain, June 12, 2011.
“Public Relations Research,” Presented at the Universal Accreditation Prep Session for Public Relations Professionals, Public Relations Society of America, Detroit Chapter, March 11, 2011.
“Providing the Safety Net for Student Engagement,” conference session presented with Jenny Tatsak, Ph.D., and Julie Borkin, Ph.D., the University of Windsor-Oakland University Fourth Annual Conference on Teaching and Learning, May 19, 2010.
Facilitator for the conference session titled, “A Seat at the Table- Counseling the C-Suite,” at the Public Relations Society of America 2010 Michigan State Conference, Thursday, April 12, 2010.
“Issues in Adapting Active Learning Strategies for Diverse Learners and Environments” conference session presented with Julie Borkin, Oakland University, and Elizabeth Durham Smith, Wayne State University, the University of Windsor-Oakland University Third Annual Conference on Teaching and Learning, University of Windsor, May 12-13, 2009.
“Communicating Ethically,” Presented at the 3rd Annual Ethics Conference of the Michigan Women’s Tax Association, May 22, 2008.
Professional Affiliations
Member, Academy of Management
Member, Public Relations Society of America
Member, Ethics Committee, PRSA Detroit Chapter
Member, Senior Council, PRSA Detroit Chapter
Member, Toastmasters International
Vice President of Public Relations, Toastmaster Walsh College-Novi Chapter