Noel Levitz ASPS (Student Satisfaction Survey) 2015 Walsh College Student Satisfaction Survey Thank you for your participation. The 2015 survey is now closed. Your Feedback Matters Student satisfaction is important to all of us at Walsh College. Walsh conducts an annual student satisfaction survey using a national online instrument through Noel-Levitz, a leading education firm. Your Feedback Drives Change Walsh College has committed to a Student Satisfaction Initiative, with action plans implemented across the college to improve student satisfaction. Recent changes made resulting from the student satisfaction survey feedback include: Launch of Study Guide Resources on the College website: www.walshcollege.edu/StudyGuide. Creation of a Student Academic Success Services (SASS) program: www.walshcollege.edu/SASS. Creation of a Course Repeat Policy: www.walshcollege.edu/CRP. New Student Orientation offered in the fall and winter terms. Creation of more online research guides for students within the library. Implementation of live chat on www.walshcollege.edu. Added several Novi campus services, including monthly visits by Financial Aid representative and Special Needs testing accommodations. The library has increased the frequency of interlibrary loan deliveries. Archived E-mails from 2014 Survey Results Overall Satisfaction Met Expectations Would you Re-Enroll? SWOT Analysis Opportunities for Improvement Questions? Suggestions? Submit your question to a specific department or contact us at firstname.lastname@example.org.