Your Satisfaction Matters

Your satisfaction is very important to us. Each year, Walsh College distributes a student satisfaction survey to returning Walsh students. The Adult Student Priorities Survey (ASPS) developed by Noel Levitz, gives students an opportunity to rate their level of satisfaction and importance on a variety of attributes.

The goal of the survey is to help faculty, staff, and administrators understand where programs and services can be improved. In addition, results from the survey are compared nationally to participating colleges and universities.

Your Feedback Drives Change

Walsh College is committed to student satisfaction, with action plans implemented across the college to improve student satisfaction.  Recent changes made based on survey results include:  
  • Delivered faculty workshops that focus on teaching methodology and student learning
  • Implemented a coaching and mentoring program for new faculty
  • Streamlined course pre-requisite structures for all programs
  • Implemented new student outreach during Week One and mid-semester progress check
  • Reviewed Novi courses and scheduled classes based on student needs 
  • Added card readers to Novi vending soda machines
  • Hosted two career fairs, one for all majors and one for accounting and finance majors
  • Implemented video-conferencing to broadcast classes in Troy and Novi simultaneously

2017 Student Satisfaction Survey

The 2017 ASPS Student Satisfaction Survey will be delivered to returning Walsh students in October 2017. Your participation helps to drive improvements.

Student Complaint  Policy and Procedures

Walsh College provides opportunities for students to register complaints through an informal or formal process. An informal or verbal complaint is handled in the functional area related to the complaint. Students may submit a formal complaint using the Student Complaint Form. The Student Complaint Form may be accessed by logging in to the Student Portal and clicking on the “Student Complaint Form” link located under “My Bookmarks." Click here to read the Student Complaint Policy and Procedures.

 Questions? Suggestions?

Submit your question to a specific department or contact us at marketing@walshcollege.edu.